Shipping & Delivery Policy
At Bite Mill, we aim to deliver your favourite snacks safely, fresh, and on time. Please read our shipping and delivery terms below.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Orders are generally dispatched within [1–3 business days].
- Orders placed on Sundays or public holidays may be processed on the next working day.
2. Delivery Timeline
- Estimated delivery time is [3–7 business days] from the date of dispatch.
- Delivery timelines may vary depending on the delivery location, courier availability, weather, public holidays, or unforeseen circumstances.
- Remote and difficult-to-reach locations may require additional delivery time.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before order confirmation.
- Bite Mill may offer free shipping on selected orders, locations, or promotional campaigns.
4. Order Tracking
Customers can check the status of their orders directly through the Order Tracking section on the Bite Mill website.
Once your order has been dispatched, tracking details will be updated on our website, allowing you to monitor your order’s delivery progress.
If you need assistance with tracking your order, please contact our customer support team with your order number.
5. Incorrect Address or Unsuccessful Delivery
Customers are responsible for providing accurate delivery details. Bite Mill shall not be responsible for delays or failed deliveries caused by:
- Incorrect or incomplete address
- Unreachable phone number
- Recipient unavailable at the delivery address
- Refusal to accept the order
6. Damaged or Incorrect Orders
If you receive a damaged, tampered, or incorrect product, please contact us within [24–48 hours] of delivery with your order details and clear photographs/videos of the package and product.
We will review the issue and provide an appropriate resolution in accordance with our Cancellation & Refund Policy.
7. Contact Us
For shipping-related queries, contact us at:
Email: info@bitemill.com
Phone/WhatsApp: +91 79740 15554
