Return and Replacement Policy
Due to the perishable nature of our food items, purchases made directly from the Bite Mill online store bitemill.com are non-returnable.
However, we are committed to delivering our ragi snacks fresh and intact. We offer a full replacement or refund under the following circumstances:
- The product arrived damaged during transit.
- An incorrect item was delivered.
- An item from your order is missing.
- The product received is spoiled or unfit for consumption.
How to Request a Replacement or Refund
If your order meets any of the conditions above, please notify us within 48 hours of delivery:
- Reach Out: Email us at info@bitemill.com or message our support team on WhatsApp at +91 79740 15554 .
- Provide Details: Include your Order ID, contact details, and clear photos or videos highlighting the damaged packaging, defective item, or incorrect product received.
- Resolution: Once our support team reviews and approves your request, we will process your replacement or initiate a refund to your original payment method within [e.g., 5–7 business days].
